• Open Microsoft Outlook Express.
  • Press on Tools Menu.
  • Then press on Accounts, as shown below.

  • Press on the Mail Tab.
  • Highlight mail.surfside.net
  • Press on the Properties Button on the right hand side.

  • Insure that your Username is in the Name Area.
  • Insure that your email address with a @surfside.net address is in the E-mail Area.
  • A tick should be by "Include this account when recieving mail or synchronizing".
  • Then press on the Servers tab.

  • Insure that pop.surfside.net is in the Incoming mail (POP3).
  • Insure that smtp.surfside.net is in the Outgoing mail (SMTP).
  • Insure that your account name is correct, and that there is NO @surfside.net at the end.
  • Re-type your password very carefully, it is case-sensitive.
  • Log on using Secure Password Authentication should be Unchecked.
  • My server requires authentication should be checked.
  • Then press on the Connection tab.

  • Insure that there is a tick in "Always connect to this account using:"
  • Surfside should be in the box right underneath as shown below.
  • Press on Apply, then OK.
  • Your finished! All settings are correct.

For more information visit the Microsoft Outlook Homepage.
Return to our Main Help Page.